How Helpr Care Finder works: what to expect when you need help finding care

Finding care can mean hours of searching, calling, comparing options, checking availability, and figuring out who you can trust. Helpr’s Care Finder service helps make that process easier.

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Care Finder connects Helpr families with a dedicated Care Finder Consultant who helps search for care based on their needs, location, schedule, budget, and preferences. From daycare and nanny placements to adult care, transportation, after-school programs, and more, our team does the research and helps families find options that fit.

We sat down with Chelsi, one of Helpr’s Care Finder Consultants, to explain what happens behind the scenes when you ask Helpr to help find care.

Meet Chelsi, Care Finder Consultant

What experience do you bring to Care Finder?

I’ve been at Helpr for more than five years, first in customer support and now as a Care Finder Consultant. Before Helpr, I worked in adult care, and caregiving has always been a part of my life. That experience helps me understand just how personal finding the right care can be.

Chelsi, Care Finder consultant
We’re not just filling a position. We’re helping families find someone they can trust with the people who matter most.
— Chelsi, Care Finder Consultant

How has Care Finder changed since you joined?

Care Finder has grown so much. Today, we help families find everything from daycare and adult care to tutoring, after-school programs, transportation, and even pet care. I love that families can come to us with so many different needs.

What does a Care Finder search look like?

I partner with each family on a personalized search based on their care needs, schedule, location, budget, and preferences.

We handle much of the time-consuming work involved in the search, from researching care options and interviewing candidates to completing background, reference, and social media checks when applicable.

I keep families updated throughout the process and typically share up to three options to consider.

What would you tell someone juggling caregiving and work?

You don’t have to navigate it alone.

Many of us on the Care Finder team are juggling caregiving and full-time careers ourselves. We know what it’s like to manage both, and our goal is to make finding care one less thing on your plate.

What types of care can Helpr Care Finder help you find?

Care needs look different for every family and can change over time. Care Finder can help families search for:

  • Daycare
  • Adult and dependent care
  • Nanny placements
  • Doulas and maternity support
  • End-of-life and palliative care
  • Medical recovery support
  • Long-term care
  • Transportation
  • Summer and after-school programs
  • Tutoring
  • Pet care

How does Helpr Care Finder work?

Getting started with Care Finder takes four steps:

  1. Connect with Care Finder
    Tap “Connect with Care Finder” through the Helpr app.
  2. Tell us what you need
    Share your care needs, location, schedule, budget, and other preferences with your Care Finder Consultant.
  3. We start the search
    Depending on the type of care you need, our team researches options, interviews and screens candidates, and completes applicable background, reference, and social media checks. We typically provide up to three options for you to consider.
  4. Choose the right fit
    Review your options and decide what works best for you and your family. We’ll help with the next steps.

How long does a Care Finder search take?

Timing depends on the type of care you need, your location, availability, and the local care market. Some Care Finder searches can take approximately two to six weeks, so we recommend reaching out early whenever possible.

Frequently Asked Questions about Care Finder

What is Helpr Care Finder?

Helpr Care Finder is a personalized care search service that helps families find care based on their needs, location, schedule, budget, and preferences. A dedicated Care Finder Consultant works with you throughout the search.

Can Care Finder help me find daycare?

Yes. Daycare is one of the types of care Care Finder can help families search for. Your Care Finder Consultant can research options based on factors such as your location, schedule, budget, availability, and care preferences.

Can Care Finder help with adult or dependent care?

Yes. Care Finder can help families search for adult and dependent care, including support related to long-term care, medical recovery, and end-of-life and palliative care.

Does Care Finder only help with child care and adult care?

No. Care Finder can also help families search for nanny placements, doulas and maternity support, transportation, tutoring, summer and after-school programs, pet care, and other care needs.

How do I start a Care Finder search?

Eligible Helpr users can tap “Connect with Care Finder” in the Helpr app to share their care needs and begin the process.

Ready to find care that fits?

Whether you’re looking for childcare, support for an aging family member, or another type of care, you don’t have to start the search alone.
Connect with Care Finder